About these documents
Velixa is operated by VELIXA APP LTD, a private limited company registered in England & Wales (company number 17185369) with its registered office at Office 1168, 60 Tottenham Court Road, Fitzrovia, London, United Kingdom, W1T 2EW. In these documents, "Velixa", "we", "us" and "our" refer to Velixa App Ltd.
This page is a quick guide to the legal documents that govern your use of the Velixa platform — the marketing site at velixa.co.uk, every merchant booking page, hosted merchant website and embedded booking widget powered by Velixa, and the merchant dashboard at /dashboard. By using any of these you accept the relevant document(s) below.
Which document applies to me?
| If you are… | Read |
|---|---|
| A visitor to velixa.co.uk or a customer booking an appointment | Terms of use · Privacy policy · Cookies |
| A merchant (business owner) listing a business on Velixa | Terms of service · Data protection · Privacy policy |
| An affiliate, agency or integration partner | Partner terms |
| A data protection officer assessing Velixa as a processor | Data protection |
Summary of the platform
Velixa is a UK-based, multi-tenant booking and business-management SaaS for appointment-based businesses (we call them "Merchants"). The platform provides:
- An online booking flow on velixa.co.uk, on each Merchant’s hosted website (e.g.
/site/<slug>), and on an embeddable booking widget the Merchant can place on any third-party website. - A unified customer account that works at every Merchant on the platform — one login, one profile, separate marketing preferences per Merchant, and per-Merchant data isolation.
- A merchant dashboard with calendar, services, staff, customers, marketing, analytics, business intelligence and integrations.
- A platform admin control panel used by Velixa staff to operate the service.
- Email notifications, automated content moderation for public reviews and photos, and analytics & visitor tracking with HMAC-secured tokens.
- Two distinct payment flows: (a) Merchants subscribe to Velixa via Stripe Checkout; (b) Customers pay Merchants for bookings via Stripe Connect, where each Merchant connects their own Stripe account and receives funds directly.
Changes
We may update these documents from time to time. Material changes are notified by email to account holders and announced on this page; the "Last updated" date below the document content shows when each was last revised.
Get in touch
For general legal enquiries, write to [email protected]. For data protection requests, use [email protected]. For everything else, our support team is on [email protected].
Last updated: April 2026