Email notifications

On-brand confirmation and reminder emails, on autopilot

Cut no-shows and keep everyone in the loop with branded emails that go out automatically across the full booking lifecycle — from confirmation to receipt, reminder to cancellation.

Included in every Velixa subscription

What you get

  • Instant booking confirmations — Sent to the client the moment a booking is made, with all details and a cancel/reschedule link.
  • Day-before and hour-before reminders — Reduce no-shows without lifting a finger.
  • Digital receipts — Auto-sent after payment with a full itemised breakdown.
  • Reschedule and cancellation acknowledgements — Keep clients informed at every step.
  • Staff alerts for new appointments — Team members get notified the moment a booking lands.
  • Your logo and colours throughout — All emails use your brand — not Velixa generic.
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Velixa customer booking flow

How it fits into your day

Fewer no-shows

Merchants using two-step reminders (email + SMS) report a 60%+ reduction in no-shows.

Free, with no sending limits

Email notifications are included at no extra cost — no caps, no overage charges.

Preference controls built in

Merchants and customers can fine-tune which emails they receive.

Common questions

Yes — a manage-preferences link is included in every email. Transactional emails (receipts, confirmations) cannot be turned off by clients.

Emails are sent via Velixa's verified sending domain with your business name in the From field. Custom sender domain support is coming.

You can add a custom footer message and your own logo. Full template editing is on the roadmap.

Ready to switch on?

Every feature is yours from day one of your free trial — no contracts, cancel any time.

Start 7-day free trial