Powerful features for every side of your business
From diary and card-secured bookings to dashboards and websites — every tool your appointment business needs, in one joined-up platform.
An online diary that runs itself
Let clients book with you day or night through your personal link, hosted site or embedded widget — with no back-and-forth messages.
- Live availability synced across every channel
- Service and staff picker tailored to each booking
- Automatic conflict checks so double bookings can't happen
- Unique reference number on every confirmation
- Self-serve reschedules and cancellations for clients
- Buffer time, breaks, holidays and leave in one place
Flexible payments that protect your revenue
Every booking secures a card on file via Stripe — protecting you from no-shows and late cancellations with no charge taken at reservation. On the day, settle via the stored card with one tap or mark as paid in cash from the dashboard. All payments go directly into your own Stripe account.
- Card secured at every booking — no charge taken until after the appointment
- Settle via the stored card or mark as paid in cash from the admin dashboard
- Automatic late-cancel and no-show fees charged to the saved card
- Pay by link — send a Stripe payment link to clients for manually created appointments
- Apple Pay, Google Pay, Link and every major card
- One-click refunds straight from the booking page
- PCI-compliant, 3D Secure-ready checkout
Your own business site, ready in minutes
Every merchant gets a fast, SEO-ready site at their own Velixa address. No designer, no developer, no monthly website bill.
- velixa.co.uk/site/your-name included
- Service menu with rich descriptions, prices and durations
- Photo gallery to showcase your best work
- Business hours, contact details and directions built in
- One-tap booking button on every page
- SEO metadata and structured data generated for you
On-brand emails sent on autopilot
Cut no-shows and keep everyone in the loop with branded emails that go out automatically across the booking lifecycle.
- Instant confirmations the moment a booking is made
- Digital receipts after every payment
- Day-before and hour-before reminders
- Reschedule and cancellation acknowledgements
- Live alerts to staff for new appointments
- Fine-grained preferences per merchant and customer
Run your whole team from one place
Rotas, services, access permissions and time off — every member of your team in one tidy dashboard.
- Individual profiles, photos and schedules per person
- Assign services to the people qualified to perform them
- Holiday, sick leave and time-off tracking
- Role-based access — owner, manager, staff
- One-click invitations for new team members
- Per-person working hour overrides when cover is needed
Numbers that actually mean something
Make smarter decisions with clear, merchant-friendly reports across bookings, revenue, clients and team performance.
- Revenue trends by day, week, month and year
- Booking volume by status and source
- Top-performing services and busiest time slots
- New versus returning client mix
- Team utilisation and revenue-per-staff
- Flexible date ranges with one-click exports
Bookings on the website you already have
Already have a site you love? Keep it. Paste a single line of code and a fully-branded booking flow appears wherever you want it.
- One-line embed — copy, paste, go live
- Your brand colours, logo and wording throughout
- Looks native on phones, tablets and desktops
- Real-time slot availability with no manual refresh
- Same checkout engine as the core platform
- Modern integration — no ugly iframes or pop-ups
Your data, looked after seriously
Your data and your clients' data is protected by layered, serious-business security — not tick-box theatre.
- Encryption in transit and at rest for sensitive records
- CSRF protection on every form across the platform
- Rate limiting and bot controls on public endpoints
- Hardened session handling with rotating identifiers
- PCI-compliant card processing handled by Stripe
- GDPR-aware data exports, retention and deletion tools
Text reminders that keep the diary full
Add SMS on top of email so the day-before nudge actually gets seen. Top up credits when you need them — no monthly contract, no rolling minimum.
- Pay-as-you-go credit packs from 100 to 2,000 messages
- Automatic low-balance email so you never run dry mid-week
- Per-template on/off — confirmations, reminders, marketing
- Failed sends are auto-refunded back to your balance
- Itemised activity log of every credit in and out
- Multi-segment (long) messages handled transparently
Bring quiet weeks back to life
Reach the right clients at the right moment — birthdays, lapsed visitors, last-minute gaps — with branded email and SMS campaigns sent straight from your dashboard.
- One-tap broadcasts to filtered segments of your client list
- Automations for post-visit thank-you, win-back and birthdays
- Compose once, send via email and SMS in a single campaign
- Per-campaign open and click tracking in real time
- GDPR-compliant — only opted-in customers ever receive messages
- Built-in throttling and quiet hours to prevent over-sending
Memberships, packages and gift cards in one place
Turn occasional clients into regulars with stamp-card loyalty, paid memberships, pre-paid service packages and brandable gift cards — all redeemable at checkout.
- Points-and-rewards loyalty program with custom earn rules
- Recurring memberships — weekly, monthly or annual — with included services and member pricing
- Pre-paid packages (e.g. 10 sessions for the price of 8)
- Sellable digital gift cards with email delivery and expiry reminders
- Series of sessions tracked end-to-end with per-instance history
- Auto-applied loyalty rewards and balances at the till
Turn happy visits into social proof
Automatically ask for a review after every visit, moderate what gets published, and reply in your own voice — all without leaving your dashboard.
- Post-visit review request emails sent on autopilot
- Star ratings and written feedback on your hosted site
- Moderation queue — approve, reply or hide any review
- One-tap public replies that customers see on your page
- Spam and abuse filtering with rate-limited submissions
- Aggregated rating shown on your booking pages and widget
Sell products at the till alongside services
Add retail to any booking with a built-in product list, USB-scanner-friendly checkout and stock that decrements automatically when payment confirms.
- Product catalogue with SKU, price, cost, VAT and stock on hand
- CSV import to bulk-load or update your inventory in seconds
- USB-barcode-scanner-ready till lookup on the inventory page
- Low-stock email alerts the moment a product crosses your threshold
- Sales and margin reports per product, day, week or month
- Items add to the customer's receipt and appear in finance reports
One login for every site, room and resource
Run multiple branches, share staff between them, and track the rooms or chairs each booking needs — without buying a second subscription.
- Unlimited locations with per-site hours, services and staff
- Resource allocation (rooms, chairs, equipment) with conflict checks
- Bookable promotion codes scoped to a location or service
- Custom intake forms attached per service for new clients
- Colour tags to organise the diary the way you actually think
- Bulk reschedule, blocked time and holiday tools across sites
Run the business from your pocket
A native iOS and Android app for owners and staff — see today's diary, take payments, message clients and check stock without opening a laptop.
- Full diary view with day, week and staff breakdowns
- Push notifications the moment a booking, payment or review lands
- Take card payments and issue refunds on the move
- Edit services, prices and staff schedules from your phone
- Secure biometric sign-in with auto session refresh
- Same data, same login as the web dashboard — always in sync
See every feature in action
Set up in minutes. 7-day free trial, then just £12.95 a month — every tool, no surprises.
Get started · 7-day free trialYour booking site on your own domain
Point your existing domain at Velixa and your full site — appointments, memberships, gift cards and loyalty — lives at yourname.com. SSL is provisioned automatically.
- Your URL (e.g. www.mybusiness.com), not a Velixa subdomain
- Free SSL certificate via Let's Encrypt — issued and renewed automatically
- Compatible with any registrar — just add one A record
- Full booking site under your domain, not just the diary
- Included in every plan — no upgrade or add-on needed