1. About this policy
This Cookie policy explains the cookies and similar technologies used on velixa.co.uk, on every Merchant booking page, on hosted Merchant websites, and inside the Velixa booking widget. It is published by Velixa App Ltd, company number 17185369.
2. What is a cookie?
A cookie is a small text file stored by your browser. We use them to keep you logged in, protect against cross-site request forgery (CSRF), and remember basic preferences. We do not use third-party advertising cookies and we do not track you across other websites.
3. Cookies we use
| Cookie | Purpose | Type | Lifetime |
|---|---|---|---|
| PHPSESSID | Maintains your sign-in session for customer, Merchant and admin areas. Multi-tenant isolation uses a separate session key per area. | Strictly necessary, first-party | Session |
| vx_csrf | Stores the CSRF token used to verify form submissions and prevent forged requests. | Strictly necessary, first-party | Session |
4. Visitor analytics on Merchant sites
Where a Merchant has enabled visitor analytics on their hosted website or booking widget, an anonymous, HMAC-signed visitor identifier may be set so the Merchant can measure conversions on their own site. This is opt-in for the Merchant, deployed only with appropriate consent in line with the Merchant’s own cookie policy, and is not used by Velixa for cross-site advertising.
5. Third-party cookies
We do not set Google Analytics, Facebook Pixel, advertising or cross-site tracking cookies on velixa.co.uk. When you reach a payment step, Stripe’s hosted card fields and fraud-prevention tooling may set their own cookies on stripe.com. Those cookies are necessary for secure payment processing and fraud prevention — see Stripe’s cookie policy.
6. Local storage
The merchant dashboard uses small amounts of browser localStorage to remember UI preferences (e.g. last-used calendar view, sidebar collapse state). This is stored only on your device and is not sent to our servers.
7. Your choices
You can clear or block cookies in your browser settings at any time, but doing so will sign you out and may prevent the booking flow from working. If we ever add a new category of cookie that is not strictly necessary, we will provide an appropriate consent mechanism before setting it.
8. Changes
If we add a new cookie or category, this policy will be updated and the change announced in your account or by email where appropriate.
9. Contact
Questions about cookies: [email protected].
Last updated: April 2026